Privacy Policy

The privacy of your data is very important to us and that is why we want to be as open and transparent as possible about what is done with this information. Below is the statement in which we try to explain how your data is processed, protected and what rights you have. In this statement we discuss the processing of personal data of visitors and customers.

What we use personal data for:

RBORN Fashion Store is an online clothing store. In order to perform our activities optimally, we need a number of personal data from our customers. We do this prudently and always in accordance with the law and the following basic principles:

  • We always inform you about the activities related to your personal data;
  • We only use personal data for the purpose of our business (e.g. processing online orders, customer base, customer service and marketing);
  • We do not collect, use and retain more data than is necessary to achieve our described purpose;
  • We only collect, use and retain personal data if there is no other way to achieve our purpose;
  • We have taken measures to protect your personal rights (for example, the right of inspection and correction).
  • In this Privacy Statement we describe which data we collect and which parties are involved.

Identity:

RBORN Fashion Store, located at Zandrooierstraat 53. Chamber of Commerce: 85565601 / VAT number: NL863668070B01 (www.rborn.nl) is the custodian of the personal data you provide and is therefore responsible for the personal data under applicable law: data protection.

  • Logistical operations: For example, PostNL, our partner for delivering your online order. This partner needs information regarding your name and delivery address.
  • MailChimp

In order to inform you about our latest collections, promotions and/or campaigns, we use a third party called MailChimp. This is an email service that collects email addresses and sometimes a first and last name.

  • Molly Payments

In order to realize payments and refunds, we use a third party: Mollie Payments. Mollie collects personal data such as names, order numbers and bank account numbers .

  • Shopify

RBORN operates on a website template designed by Shopify. This third party makes it possible to operate our business. Personal information that you share on our website, for example to create an account, is also shared with this party.

Personal data we collect:

We collect, use and share a variety of personal information. We only use personal data in accordance with the law.

Consumer-Customer:

  • Contact information obtained from the customer, for example name, (residential) address, e-mail address, telephone number and bank account number;

We process the following personal data of website visitors;

  • Information entered in the contact form;
  • Email address for our newsletter;
  • Logs about website visits (IP address).
  • The processing of this information is necessary if you want to use our service.

For our service we use the following core activities:

– Sales and service for customers and consumer administration

RBORN Fashion Store processes your personal data to enable the execution of our service. We also use personal data to, for example, maintain the customer relationship.

- Third parties

It is possible that RBORN Fashion Store has to provide third parties with your personal information. RBORN assures you that the information used is treated with care and in accordance with the law.

– Marketing and sales activities and customer management

We often offer promotions on our products. This is done by e-mail, unless the customer objects to this.

– Website RBORN Fashion Store

We process and use personal information on our website to operate our service and to keep in touch with our customers. We also use this information to process online orders. To improve our service and website, we also use some personal information.

We have permission to use personal data (if necessary), for:

  • The agreement between entrepreneur and consumer;
  • To represent the legitimate interest of RBORN Fashion Store and third parties.
  • The legitimate interest includes the service of RBORN Fashion Store towards consumers;
  • To comply with the legal obligations resting on RBORN Fashion Store.

How do we secure your personal information?

  • We take reasonable and appropriate security measures to protect RBORN Fashion Store and its affiliates against illegal access or changes;
  • If, despite our measures, an incident occurs with regard to the security of personal data, RBORN Fashion Store will contact you immediately.

Right to erasure

When RBORN Fashion Store processes your personal information, you have the right to have this data deleted. However, there are a number of exceptions to this:

  • There is still an open order that has not yet been fulfilled or has already been shipped;
  • There is an open issue with our customer service;
  • There is still a payment obligation towards RBORN Fashion Store;
  • There has been abuse (or suspected abuse) of our service in the past 5 years;
  • When you have made a purchase at RBORN Fashion Store, we store your personal information in order to process the transaction.